Privacy Policy
Last update: 06.04.2026
We (also referred to as “we”, “us” or “our”) are committed to protecting your Personal Data and respecting your privacy.
This Privacy Policy explains how we collect, use and store the information you provide via the website Flint Rendmere (the “Website”).
The following principles apply:
To be clear about how we collect and process your personal information:
We want you to be able to make informed decisions about how your Personal Data is used and processed. That’s why we’ve created this website and use a range of approaches to give you clear, relevant information about our handling of Personal Data.
Where we consider that you need more specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to help and to clarify anything further, subject to any legal limitations. You can contact us by email at: info@flint-rendmere.com
Personal Data will be used only for the purposes set out in this Policy.
We may process Personal Data for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the ongoing maintenance and delivery of the Services, complying with applicable legal or regulatory requirements, and carrying out administrative and operational activities needed to enable the provision and use of the Services.
We also process Personal Data to better understand your preferences and requirements.
To access the key tools available to help you protect your rights relating to Personal Data:
To help you exercise your rights, we have the necessary processes in place. You can contact us at any time to request access to the Personal Data we hold about you. On request, we can update or delete it, restrict or stop its use for specific or general purposes, or provide a copy to you or transfer it to another party. We will do our best to respond promptly and accommodate your request.
Protect your personal data:
Although we cannot guarantee absolute security of your Personal Data, we remain committed to using a range of measures and controls to help safeguard it.
Our Privacy and Security Policy sets out full details.
1. The Scope?
This policy explains what Personal Data the Company collects about individuals, how it is used, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy covers information relating to an identified or identifiable natural person. A natural person is considered identifiable where they can be identified directly, or indirectly by reference to other information we hold or can access.
In this Policy, “processing” means any operation carried out on Personal Data, including collecting, using, managing, organising, structuring, and storing it.
Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly collect information from, or permit use of our services by, anyone under 18. If we become aware that we have collected information from a child, we will delete it as soon as reasonably practicable.
2. What Personal Data Do We Hold About You?
When you use our Services and service channels, or visit our website, we collect Personal Data. In some cases, we will ask you to provide your Personal Data directly. In other cases, we collect your Personal Data by monitoring and analysing how you use our Services or service channels, or by receiving your information from our third-party partners.
3. You are not required to provide the company with any personal information, and we explain what this means in practice and any potential implications.
You are not required to provide us with any personal data. However, in some situations, choosing not to share personal data may mean we are unable to provide the Services or that users cannot access the website.
4. What types of Personal Data do we collect? When you visit our website, we may collect the following personal information about you:
This includes details of your online activity logs and traffic data (including your IP address, the date and time of access, and the language used), as well as software crash reports, the type of browser you use, and information about the device you used. The information collected is not personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to us when you use our service to connect to a third-party online trading platform.
Personal information you provide specifically to third-party platforms to facilitate trading: this includes your full name, address, telephone number, and email address.
5. Lawful Basis and Purposes for Processing Personal Data
The Company processes your Personal Data for the purposes set out in this section and in line with the relevant legal basis.
If there is no legal basis, the Company cannot use your Personal Data. The legal bases on which the Company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you provide personal information through the Website so that we can pass it on to a third-party trading platform.
- The Company, or a third party, may process your data where this is necessary to pursue legitimate interests, such as improving our Services or establishing, exercising, or defending legal claims.
- Processing may be necessary to comply with a legal obligation.
Please contact us by email if you would like further information about the processing we carry out to protect our legitimate interests.
The list below sets out the purposes and legal bases on which we may use the Personal Data you provide to us.
Scope
Legal Basis
1. To share your personal information with third parties at your request, so you can access digital trading
If you ask us to, we may collect Personal Data from you in order to pass it on to third-party companies.
You have consented to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, queries, or concerns
we need to process Personal Data so we can address any questions you may have about the Services.
Processing is necessary to support the legitimate interests of the Company or those of a third party.
3. To comply with any applicable legal obligations or regulatory, administrative or court requirements, Personal Data may be processed to meet those legal requirements.
To meet our legal obligations, we need to process this information.
4. To improve Our Services Personal
Data may be used by us to improve Our Services, including (without limitation) the crash reports and fault or malfunction information we collect in connection with the Services.
We process your personal data where it is necessary for the Company’s legitimate interests, or those of a third party.
5. To prevent fraud and misuse of Our Services
Processing is necessary to support the Company’s legitimate interests or those of a third party.
6. To carry out and administer activities required to deliver Our Services
This includes back-office operations, business development, strategic planning and decision-making, governance and oversight processes, and similar functions.
Processing is necessary for the legitimate interests of the Company or of a third party.
7. To carry out analysis, including statistical analysis
We use a range of analytical techniques, including statistical methods, to support decision-making on different matters.
The Company’s legitimate interests, or those of a third party, require processing.
8. Protecting our assets, rights and interests, and those of third parties We have developed HTML0 to support and defend legal claims
We may process Personal Data where necessary to protect our rights, interests and assets, or those of third parties, in accordance with any applicable laws, regulations or agreements, and any relevant conditions, terms or policies.
Processing is necessary for the Company’s legitimate interests, or those of a third party.
6. Sharing Personal Data with Third Parties
The Company may share Personal Data with third-party service providers that support our operations, such as hosting and storage providers, providers that process IP address information, and partners who help us analyse user experience.
You may also ask us to provide certain Personal Data about you to third-party trading platforms. In such cases, we will share the Personal Data you provide to us with those third-party trading platforms. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may also share Personal Data with affiliated entities or business partners. This enables the Company to access the resources required to develop, improve, and enhance the products and services we provide to our customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other public authorities.
We may also share Personal Data about you with prospective investors or purchasers, or with the Company’s lenders (or the lenders of any other company within the group), where relevant to such a transaction (including any transfer or sale of assets of the Company or any other group company) or as part of any merger, reorganisation, consolidation, or insolvency process involving the Company or any other business within the group.
7. Third-party cookies and services
We may use third-party services, such as advertising partners that display adverts on our website and analytics providers. These organisations may also use cookies or similar technologies.
Cookies are small text files that are stored on your device each time you visit or use the website. They help us understand your preferences and browsing activity so we can improve your experience, remember your settings, and tailor the products and services you may be interested in. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily and remain in place only until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They help the Website recognise you as a returning user and make it easier for you to come back to the website.
Types of Cookies:
We may use them depending on their intended purpose:
Cookie type
Cookies are essential for this website to function properly
Scope
These cookies are essential to help you use the features you’ve requested and move around our website. They enable us to provide the information, products and services you ask for.
They are also needed for your device to download and stream data, so you can browse the site, use its functions, and return to pages you’ve visited before.
Additional Information
Cookies collect Personal Data, such as your username and the date of your most recent login, to confirm that you are signed in to the site. These Cookies are removed when you close your web browser (session Cookies).
Cookie type
Functionality Cookies
Scope
Cookies help us recognise you each time you visit our site and remember your settings and preferences.
Additional Information
Cookies may collect Personal Data such as your username and the date of your most recent login, so we can confirm you are signed in to the site. These are session Cookies and are deleted when you close your web browser.
Cookie type
Cookies for performance
Scope
We use cookies to collect anonymous statistics about how the site is performing and to help us improve it. They also enable us to analyse how our website is used.
Additional Information
Cookies may store anonymised data that cannot be linked to any identified or identifiable individual. Some are deleted when you close your browser, while others remain in place until they expire or are removed.
Cookies are blocked or have been deleted
To block or delete cookies, update your browser settings. The links below explain how to do this in some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that, if this occurs, some or all of the Website’s functions and features may not work as you would expect.
ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How long we keep your personal data
The Company will keep your Personal Data for as long as necessary to achieve the purposes set out in this Policy, or for longer where permitted under applicable laws, regulations, policies, or relevant orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it is still needed.
9. Transfers of personal information to a third country or an international organisation
Your personal information may be transferred to countries outside the one in which you live, or shared with international organisations. The Company takes appropriate measures to protect the Personal Data you provide, and to ensure users can exercise their rights and have access to effective legal remedies.
These safeguards are available to everyone who lives in the EEA (European Economic Area).
- Transfer to a third country or an international organisation that the European Commission has recognised as providing an adequate level of protection for the Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, in accordance with Article 46(2)(a).
- This transfer was carried out using standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the UK GDPR. The European Commission’s standard clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide further details of the security measures it uses to protect your Personal Data when it is transferred to countries outside the UK or to international organisations. Please email info@wealthwaydigital.uk.
10. Keeping Your Personal Data Secure
We have put appropriate organisational and technical measures in place to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, alteration or unauthorised disclosure.
However, we cannot guarantee that your Personal Data will always remain secure or that security measures will be error-free. To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss or damage arising from the use of, or unauthorised disclosure of, Personal Data. This includes, but is not limited to, disclosure resulting from transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.
Where required by law or where other obligations outside our control apply, we may need to provide Personal Data about you to third parties, such as public authorities. In these circumstances, we cannot control the level of security applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.
11. Links to third-party websites
The website may include links to third-party websites and applications. These sites and apps are not operated or supervised by the Company. We do not control, and are not responsible for, how these third parties collect or process Personal Data. This Policy does not apply to any activity carried out via such third-party sites or apps.
If you choose to visit any third-party websites or use third-party apps, we recommend that you review their privacy policies before accessing or using them. We also advise that you only provide Personal Data where you are comfortable doing so.
12. Changes to this Policy
Before visiting any third-party websites or using any third-party apps, we recommend reading their privacy policies so you can make an informed decision about whether to access or use them. We also advise you to consider carefully before sharing any Personal Data with them.
13. Your rights in relation to your personal information
You have the right to ask us to confirm whether we are collecting and processing Personal Data about you, to correct any inaccuracies, and to delete any Personal Data we no longer need. You may also ask us to limit how we use your personal information.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please email us using the address below.
Access rights
You have the right to ask whether the Company is processing Personal Data about you and, if so, to access that Personal Data.
The Company will provide an electronic copy of the Personal Data it is currently processing. We may charge a reasonable fee for any additional copies you request. Where you ask for it, we will provide the information in electronic form.
Your right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights and freedoms of another person, the Company may refuse the request or limit the scope of its response.
Right to rectification
You have the right to have inaccurate Personal Data corrected. You also have the right to ask for incomplete Personal Data about you to be completed, taking into account the purposes for which it is being processed.
Right to erasure
You may request deletion of your Personal Data in the following circumstances: (a) the Personal Data is no longer necessary for the purposes for which it was collected or otherwise processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise or defend legal claims.
Processing restrictions
If you believe your Personal Data is inaccurate, you may ask the Company to restrict the processing of your Personal Data while we verify its accuracy.
Where processing is restricted, we may store your Personal Data but may only otherwise process it with your consent, to establish, exercise or defend legal claims, to protect the rights of another individual, or for reasons of substantial public interest under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used and machine-readable format.
You also have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to challenge
You have the right to object at any time to the processing of Personal Data about you where it is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we can demonstrate compelling legitimate grounds for processing that override your rights and freedoms, or where processing is required to establish, exercise or defend legal claims, we may continue to process your Personal Data.
Concerning direct marketing, you have the right to object at any time to the processing of Personal Data about you for such purposes.
Right to refuse consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
You have the right to lodge a complaint with the relevant supervisory authority.
You may also lodge a complaint with a supervisory authority in the EEA responsible for protecting individuals’ rights in relation to the processing of Personal Data.
Your rights in relation to your Personal Data may be restricted by applicable law, as set out in this section 13.
We will provide the information you request in accordance with your rights under section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, taking into account the complexity of the request and the number of requests received. We will inform you of any extension within one month of receiving your request and explain the reasons for it.
Unless otherwise permitted by section 13, the information you request when exercising your rights under section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, in particular because it is repetitive, we may charge a reasonable fee to cover our administrative costs of providing the information or taking the action requested, or we may refuse to act on the request.
If we have reasonable doubts about the identity of the person making a request, the Company may ask for additional information to confirm their identity.